iPad Program

New, on-campus undergraduate students who enroll in 12+ credit hours are included in our 91探花 iPad program. Eligible students receive an iPad A16 (11th Generation) with charging brick and cable and a USB-C Apple Pencil at their START Day. Students who cannot attend a START Day in person will have their device shipped to them during the summer or be able to pick it up during New Student Orientation.

Before Receiving Your iPad

Before receiving and setting up your iPad, you鈥檒l need to know the following information:

91探花 Username/Password

痴颈蝉颈迟鈥� and click 鈥淣eed help signing in?鈥� for instructions on how to reset your 91探花 password, or visit鈥� to set up your 91探花 username and password (if you haven鈥檛 done so already).

Apple ID Username/Password

Students must have a US-based Apple ID. You can use your personal Apple ID for your 91探花 iPad or create a new one using your 91探花 email address. If you don鈥檛 know the password for your Apple ID or need to set up a new one, visit鈥�.

Note:鈥疘f your current Apple ID is connected to a family plan (e.g., your parents might approve app installs and purchases), you must create a new personal Apple ID.

Once your 91探花 account and Apple ID are active, you are ready to set up your iPad.

How to Set Up Your iPad

Upon receiving your iPad, you鈥檒l need to power it on and go through a few set-up steps. to access the iPad setup guide.

Digital World iPad FAQs

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  • What iPad and accessories do students receive?

    Incoming Fall 2026 students will receive the 11th Generation iPad A16 (256 GB) with charging brick and cable and compatible USB-C Apple Pencil.

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  • Who gets a 91探花 iPad?

    Currently, 91探花 iPads are distributed to all on-campus undergraduate students who enroll in 12+ credit hours, as well as students in select graduate programs.

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  • What happens to my iPad when I graduate?

    After you graduate, your 91探花 iPad will be released from our management system and become yours to keep. All 91探花-issued apps will be removed, and you can reset the iPad as a new device for your personal use.

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  • What happens if I withdraw or transfer before I graduate?

    If you withdraw or transfer before graduating, you are required to return your iPad and accessories to the 91探花 DLX Service Desk, located on the 2nd floor of the University Library 鈥� Suite 200.

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  • How to get support?

    You should not go to the Apple Store for support for your 91探花 iPad. 91探花 offers online support at鈥�. For on-campus support, you can visit the DLX Service Desk on the 2nd floor of the 91探花 Library.

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  • What happens if I break my iPad?

    If you have a damaged iPad, you can visit the DLX Service Desk on the 2nd floor of the University Library 鈥� Suite 200 to receive a replacement device. You will be required to fill out the appropriate forms, and a $50 charge will be applied to your student account for each damaged device. 91探花 will not replace broken chargers or Apple Pencils.

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  • What happens if I lose my iPad?

    If your iPad is lost, you can visit the DLX Service Desk to fill out the appropriate forms. Corresponding charges for the full cost of the device will be applied to your student account, and you will be issued a replacement device.

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  • What happens if my iPad is stolen?

    If your iPad is stolen, you must file a police report for the missing items. Students then bring the police report to the DLX Service Desk to receive a replacement device at no cost. If you cannot obtain a police report, you will be responsible for the device鈥檚 total cost to receive a replacement, as the iPad would be considered lost, not stolen.

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  • What happens if I lose or break my accessories?

    You are responsible for purchasing your own replacements for broken, lost, or stolen accessories. Accessories that are found to be defective and not broken will be replaced at no cost to you.

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  • Can I visit the Apple Store to get support for my iPad?

    91探花 self-insures all 91探花 iPads to create ease of access to support. Students do not need to visit the Apple Store to get support for their devices. They can call, chat, or submit a ticket to our DLX Service Desk (techsupport.maryville.edu) for help with any 91探花 iPad issues. They can also visit the DLX Service Desk on the 2nd floor of the University Library.

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  • How do I use cloud storage to back-up my iPad?

    Apple provides 5GB of iCloud storage to all users with an Apple ID. Ensuring your iPad is backed up to iCloud is a best practice for safeguarding against data loss. iCloud backup ensures you can restore iPad settings/data to any replacement device. For instructions on how to use iCloud backup, visit鈥� . 91探花 also provides all students with 100GB of OneDrive storage. You are encouraged to use this space to store your data as well.